Issue with offline mode and no internet connection

[Cartwright]

I have spotify premium and a htc one with the latest firmware. If I toggle between offline and online mode it stays in offline mode and after that I can't play music. If it works (sometimes) to switch than it says no internet connection and I can't play offline stuff either. I resetet my phone and it worked for a day but than I experienced the same problem again.
I hate to pay for something that doesen't work and which steals me so much time does anyone have a solution?

[Daniel]

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@vonnie1747 wrote:

it isn't on my phone, but on my desk top.

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Hi. This is the Android forum, i suggest you search/create a topic in the desktop help section.