It appears suddenly a song interrupting what I am playing. Pls help

[#1]

Hello, on one account that I own I have some issues. I play a song and then after 10 seconds is suddenly interrupted by a song that I never listened. Reinstall and restart were already Please help

[OscarDC]

Hey there,

Thank you for reaching out to the Community and welcome.

If the issue is happening on a single device, it could be related to some damaged cache stored from previous versions. In this case, we'd recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it's more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.

However, if the issue persists, it could be related to someone else using your account without your consent. If that's the case, we'd recommend checking out this article to learn how to secure your account.

Hope this helps. Let us know how it goes.