Just downloaded w/free 7 day trial but trial has ended in less than 24 hrs What?

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Just downloaded w/free 7 day trial but trial has ended in less than 24 hrs What?

Swendi26
Newbie

I just downloaded spotify on my android yesterday morning and it said I had a 7 day free trial of premium but at 9 pm it told me the trial had ended. So it was really only a 12 hour free trial. What happened with that? It would have been nice to try it out for the full 7 days.

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Re: Just downloaded w/free 7 day trial but trial has ended in less than 24 hrs What?

Josh
Community Legend

Hello @Swendi26 , welcome to the community! 

 

You can signup for a 30 day free trial here :) The best way to find out why the trial might have ended early would be to contact Spotify directly, you can do that here. If you receive an automated reply, reply directly to that email (even if it is from a no-reply), they will be able to look into your account and let you know what might have happened. You can also sometimes get faster service via twitter @Spotifycares. 

Hope this helped :)


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