KEF LSX wifi speakers no more detected

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KEF LSX wifi speakers no more detected

Ndelucin
Newbie

None of the below information is required. 

Plan

Premium Spotify 8.5.1.734

Country

France

Device

Samsung A8

Operating System

Android 8.0.0

 

My Question or Issue

hi all

I have a KEF LSX wifi speakers that worked like a charm with Spotify ... Till last Spotify update 😣 done on my Android phone.

Now my speakers are no more detected whatever the action I do (restart speakers and/or Spotify, start/stop wifi ...).

 

Issue is not at speaker or wifi level because when using Spotify (an older version) on my iPad it works perfectly.

 

Please not that once done, Spotify on my mobile is then able to detect the speakers !!

 

Please fix this issue that prevent user enjoying his equipment

7 Replies
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Re: KEF LSX wifi speakers no more detected

Piotr_Kociolek
Casual Listener
The same happens with my iphone and LS50 wireless

Re: KEF LSX wifi speakers no more detected

Nathanielsouth
Newbie

Having the same problem as of today - worked fine until then. Not recognising the speakers as a device at all. 

Re: KEF LSX wifi speakers no more detected

Moderator
Moderator

Hey there,

 

Thanks for reaching out about this in the Community!

 

First, we'd recommend making sure of the following:

  • All devices need to be on the same WiFi network in order to show up on the Spotify Connect picker.
  • All devices’ software is up-to-date. If you don't know, check with your devices' manufacturers for how to update the version software. 

If you haven't already, we'd recommend rebooting all your devices and giving it another try to see if that helps.

 

On another note, @Ndelucin, you mention that your Spotify version is currently 8.5.1.734. Just to confirm, does this issue persist after updating the app on the latest version on your device? You can follow the steps in this support site article to do so. 

 

Let us know how it goes! We'll be right here if you need more help.

 

Have a lovely day :)

KaterinaModerator
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Re: KEF LSX wifi speakers no more detected

Piotr_Kociolek
Casual Listener
Finally I've discovered that if I am in off-line mode with spotify app eg. on iphone, the wireless speakers are not visible among airplay devices, so I can play them only via bluetooth. If I want to use wifi and airplay (which gives much better sound quality), I have to switch to online mode in the spotify app.

Re: KEF LSX wifi speakers no more detected

user-removed
Not applicable
I have the same Problem on my iPhone. The App always worked well, but since yesterday, i cant connect to my wifi speakers anymore. I checked everything, but it wont work. I installed the App about 10 Times. Evers times it is installed and i Open it the First Time, the speakers are Shown in the List and i can connect them. I Close the app, Open it again and Try to connect. But now the list is empty... no matter how often i reboot it. I Hope you can help me Greets Mark

Re: KEF LSX wifi speakers no more detected

Piotr_Kociolek
Casual Listener
Make sure you have the offline mode unchecked in the spotify app settings. Regards, Piotr

Re: KEF LSX wifi speakers no more detected

user-removed
Not applicable
Hi. The offline-button is unchecked. I install the App and everything works... i close the app and Start it again without changing any Setting: no wifi speakers anymore 😔
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