Listening now notification

Reply
Highlighted

Listening now notification

gabrielbarbosan
Newbie

Plan

Premium

Country

 Brazil

Device

Redmi 4A

Operating System

Android 7.1

Version

8.4.70.666

IMG_20180920_223816_771.jpg

Sometimes in a day when I open the spotify app, I can't neither see the music player bar on the app or the notification music control. I can onl fix it by killing the app and opening again.

 

1 Reply

Re: Listening now notification

Moderator
Moderator

Hey there @gabrielbarbosan,

 

Thanks for posting and welcome to the community!

 

We'd first recommend making sure that Spotify is whitelisted or set as an exception for any cache cleaners or task killing apps.

 

If that doesn't help, try a clean reinstall of the app on your device. To do so, follow the steps below:

  1. Go to your phone’s Settings.
  2. Select Apps.
  3. Find Spotify in your list of apps, tap it.
  4. Tap Storage > Clear Data.
  5. Tap Uninstall.
  6. Open Google Play and install the Spotify Music app.

 

Let us know how that goes 🙂

/K

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain
SUGGESTED POSTS