Loading is stuck, have to reboot after every listen (Possible Garmin connect conflict?)

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Loading is stuck, have to reboot after every listen (Possible Garmin connect conflict?)

filippog
Newbie

Plan

Premium

Country

Italy 

Device

Samsung Galaxy J5s

Operating System

Android 6.1

 

My Question or Issue

Loading is stuck after every listen, the only choice I have is to restart the app every time I want to change song-playlist.

Never happened before, I've already flushed my cache-removed the data and reinstalled my app (ver 8.4.94.817).

 

*UPDATE*

 

I've noticed a "connecting to spotify" icon whenever my Garmin Connect app connects to its smartband, could there be a conflict between the apps?

I've attached a screenshot of the notification area.

 

Screenshot_20190223-224142.png
Screenshot_20190224-182814.png
Screenshot_20190224-182814.png
1 Reply

Re: Loading is stuck, have to reboot after every listen (Possible Garmin connect conflict?)

Rock Star 15
Rock Star 15

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 15
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