Local files on PC are not playable on mobile

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Local files on PC are not playable on mobile

Neal_25
Casual Listener

I recently downloaded a mixtape onto both my PC and my phone, so the exact same files are on both devices. 

I created a playlist populated with only the local files that were added. Playing on the PC worked fine however, when trying to play this new playlist on my phone, all the songs were grayed out. Ive tried updating, deleting the local-file.bnk file and i am using the same network.

 

Any suggestions on how to solve this issue?

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3 Replies

Re: Local files on PC are not playable on mobile

Joe
Community Legend

You need to download the playlist to your android as explained here.

Re: Local files on PC are not playable on mobile

Neal_25
Casual Listener

when trying to download, it says 'waiting to download' and never actually does so

Re: Local files on PC are not playable on mobile

Joe
Community Legend

Things to check:

  • Your PC and mobile must be connected to the same Network/SSID and spotify should be running on your PC. PC connected to modem and mobile connected to router will not work.
  • In your router settings, check that UPnP (Universal Plug and Play) is enabled.
  • Make sure that Windows shows your network as private and not public.
  • Set exceptions for spotify in any firewall or internet security programme. If you are unsure how to do this, temporarily disable them.
  • Check that you haven't already hit the limit of 3,333 downloads per device or 9,999 downloads across all devices.
  • If you are using a wifi network outside of your home, there is every chance that the protocols used by spotify for downloading are blocked.

If you still can't make it work, you can create a mobile hotspot on your mobile and connect your PC to this hotspot via wifi. Syncing the local files should then work.

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