I just tried this, and it doesn't work for my devices. Still just re-login all the time. Does anyone know of any good alternatives to Spotify? I'm real sick and tired of this **bleep**. Crappy application, and the customer support is even worse. It's like they don't care whether they loose customers or not.
Ugh. Same thing here. I've also sent messages to see if they could fix it. All they tell me is they sent this to their IT people and will get back to me as soon as they have a solution. I've been without my Spotify (via mobile) for over 2 weeks now. My Spotify on my PC works just fine, it just doesn't work on my Galaxy S4.
At least im not alone, its been going on since the new update. I am a grown man and I wanna cry from frustration. I wish somebody could fix this. I thought it was the sprint network or the phone (Samsung S5). Helppp Spotify!!!!
Just got this e-mail from the Spotify support team:
Thanks for your patience.
We have updated the Android app to a completely new app, which should work much better for you, please follow those instructions on screen when updating, making sure you delete the old app.
And, unfortunately, offline playlists may have to be re-downloaded in the new version
Please let me know how you get on.
Spotify Senior Service Advisor"
So, I tried to download the new app in the app store, and guess what? IT WORKED!!
The app is called "Spotify Music", not the one that's called just "Spotify". It will like he said in the e-mail most likely delete all your downloaded playslists. That's what happened to me. But I figure it is a small price to pay.
So, now I am resubscribing to Spotify (after cancelling my subscription), and I hope we won't have any difficulties like this in the future.