Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi, I can't log AT ALL. no devices work samsung s7, Mac os x I did the reet link and still can't sign in on S7 . I was going to sign up for preomeium service but if you can;t even sign in whats the point.... itunes/apple music ?
Ask for a password reset here:
https://www.spotify.com/password-reset/
Log into your Spotify profile on your browser here with your email. Your username will be displayed after you login.
Logout of the app in your device, and be sure to use that username, and not your email address, to login back to your account.
You're welcome. Glad I was able to help. 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…