Whenever I login using the app it says invalid username or password. But when I login through the website I succesfully logged in using the same username and password. I even reinstall the app but still the problem persist.
If you receive an automated reply, get back to it and this will make sure your email gets through to the correct team. Also, if you post your 8 digit case # here, we'll make sure the right team get onto this for you too.
Sorry to read that you're having difficulty with accessing your account. Have you been in touch with the above contact form? If so, let us know the 8 digit case # and I'll get this chased up for you. If not, I'd recommend you to do so and we'll take a look behind the scenes.