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ML77
Newbie

Can't login

 

3 Replies

Jason
Spotify Legend

Hey @ML77

 

We're very sorry to hear that.

 

Are you still having trouble with logging in now? If so, are you receiving a particular error message?

 

Let us know and we'd love to help 🙂

Vaba
Newbie
I have changed my password several times and it still says wrong password when I try to login.

Jason
Spotify Legend

Thanks for your reply, @Vaba

 

This sounds like something for our Accounts team to take a look at. Could you reach over to them at https://support.spotify.com/contact-spotify-anonymous/? They'll take a look behind the scenes for you.

 

If you receive an automated reply, get back to it and this will make sure your email gets through to the correct team. Also, if you post your 8 digit case # here, we'll make sure the right team get onto this for you too.

 

I hope this helps out.

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