Lyrics not appearing

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Lyrics not appearing

Jvdb20
Visitor

Plan

Premium

Country

Brazil

Device

Oneplus 6T

Operating System

Android 10

 

My Question or Issue

The lyrics update in Brazil has been rolling out for several months and I've updated my app a lot of times but I simply don't get the lyrics feature at all, and I don't know why, I even became a beta member but I didn't get it still, I'd like to know if it has something to do with my phone's brand or something like that

1 Reply

Alex
Moderator
Moderator

Hi @Jvdb20,

 

Thanks for reaching out about this in the Community!

 

Apologies for the delayed reply, we've just come across this thread.

 

Since the Lyrics feature is still in its test phase, not all accounts will have access to it. 

 

It's worth trying to log in and out twice and check whether that enables the option. This works for some users.

 

If that's not the case and you want to get Lyrics right away, you can try creating a new test account and see if Lyrics is enabled on that one. If so, have a look at this guide and consider moving you Music collection over to the new account.

 

Hope this info if useful. Don't hesitate to reach out again if you have more questions.

AlexModerator
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