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Maximum volume too low

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Maximum volume too low

Hi there, 

 

Could someone help me please? I started listening to Spotify this morning but the volume just went from loud to really low in the space of two seconds and I cannot work out why? 

 

I have checked volumes on my phone, on Spotify, uninstalled and re-installed again but still nothing.

 

This is really beginning to get me down as I am a premium customer, yet receiving a second rate service.

 

Could someone, either a genuinely nice person or someone who works for Spotify as I am ready to throw the towel in very soon.

 

Thank you

 

Will....  

 

Reply
25 Replies


@Wynandvdm79 wrote:
Just updated. Volume starts fine for a second then downgraded to a liw volume! Help. About to delete

Try disabling any EQ you have on your device. This is normally the cause of this issue


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Thanks. This did fix it but im still not impressed.the i do like a bit of
eq control


@Wynandvdm79 wrote:
Thanks. This did fix it but im still not impressed.the i do like a bit of
eq control

Me too, but now we know the root cause and it's not the Spotify app.

 

Are you using an EQ app from ther Play Store or the in-build Android one? It may be worth trying a different EQ form the Play Store to see if you get any better response from it


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

I m experiencing the same problem with my iphone after 11.0.2 update. 

I was advised by the techs to disable the equalizer and it came right.

Anyone know if 2.6.0.813  will work on latest Android on Pixel 2?

 

This stupid low gain with EQ thing is still here in 2018. 

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