Me and my friend share the same spotify. His says he has pre.I'm but my doesnt

[Prestonmaddox]

Me and my friend share the same spotify. His says he has pre.I'm but my doesnt. What is going on. How can I fix this?

[user-removed]

Hey there.

It is not god to share the same account together. Online streaming is possible only once at time. The other will stop the another playback unless Offline. Have you checked you have right details as login?

I will be more than happy to help you again very soon.

Kind regards,

Jyrziu :d

[Prestonmaddox]

Well see we share the same account because we have premium. His let's him use preuium but mine won't.

[user-removed]

Hey there.

You can run Premium in Online mode only at one device at time.

Kind regards.

[Prestonmaddox]

Now see he can go offline. I can't. I still have to hear ads and can only skip so much. He still has no ads and unlimited skips and can go offline

[Daniel · Accepted solution]

Sounds like you aren't using the same account. Also note that if you are trying to get help sharing an account then we cannot help you as this is in breach of the terms and conditions of using Spotify. Suggest you remain as a free user or upgrade your account to premium.