Announcements

Moto G6 Installed Spotify Premium, no music sound

Moto G6 Installed Spotify Premium, no music sound

boas

Plan

Free/Premium

Country

USA

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

Android 9 Pie

My Question or Issue

Installed Spotify, and now under settings Media Volume control is whited out and no songs sound.

Reply
1 Reply

Luan

Hey, @boas 
Welcome to Spotify Community and thanks for reaching out here!

Actually, I'm not sure about the issue you're experiencing, so could you give me more information about it? And if possible, take some screenshots that can help me to better understand what is happening.

 

Keep me posted!

 

Best Regards,

hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Env: prod