Multiple bugs

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Multiple bugs

ChrisGarner
Newbie

Plan

Premium 

Country

 Uk 

Device

Sony Xperia XZ Premium 

Operating System

Android 8.0.0

 

My Question or Issue

 Sometimes when I open the app and try and play a downloaded playlist it randomly starts, stops, skips tracks back and forward, turns the volume up and down, and opens Google Assistant. 

Other times it just won't play at all, and you have to wait a few minutes before you can play anything. 

Other times the audio cuts out but the track is still playing.

1 Reply

Re: Multiple bugs

Moderator
Moderator

Hey @ChrisGarner.

 

Thanks for getting in touch!

 

Let's try to reinstall the app first. You can read here how to do this. If it didn't help, try to find out if it happens with your headphones plugged in, or also when listening on speaker. It's possible that a set of headphones malfunctions and sends commands to your phone without input.

 

Let us know what the result is. Looking forward to your reply.

 

Have a nice day!

GuidoModerator
 
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