Music pauses its self

[Sherphen]

Device: Moto x4

OS: Andriod 8.1.0

My music keeps pausing its self. And as soon as I unpause it pauses again. I tried changing battery optimization settings but the problem still persists. Any help?

[Jose_M]

Hello @Sherphen,

Sorry to hear you're having trouble with this. No worries though, I'll be happy to help.

I'd recommend reading this post since it solved the issue for many users. Maybe you could find the answer there.

If you still can't solve it is recommend heading here: https://www.spotify.com/account/offline-devices/ and click 'remove all'.
This will mean you'll need to re-download your offline tunes, but it may help.

If none of this works, I'd recommend following this steps:

• Check the Lockscreen settings on the phone and ensure that Spotify playback is enabled.
• Confirm that you tried with mobile data as well.
• Disable any Cache-clearing apps you might have.
• Temporarily disable Memory Optimization in the Developer Options to see if it helps.

Hope this helps and have a nice day, Jose 🙂