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Music regularly stops playback when listening to downloaded tracks

Music regularly stops playback when listening to downloaded tracks

Plan

Premium

Country

Canada

Device

Samsung Galaxy 9

Operating System

Android Pie

 

My Question or Issue

When playing downloaded tracks from my likes songs playlist it will randomly pause song for 2-20 seconds. Happens every time I try to listen to music. My app is up to date and I've been updating regularly in hopes that an update will resolve the issue. It is incredibly frustrating when your music player doesn't play music. Been a loyal customer for many years and would like to not have to look elsewhere for my music listening needs. Thanks.

Reply
1 Reply

Hey,

Thanks for reaching out. Samsung recently started applying a battery saving feature which doesn't work well with Spotify. As I see you're on a S9 (I was having the same exact problem on my S10+):
- Go to battery settings
- Battery saving (Dose) option
- and then turn off battery optimization for Spotify. You can also do this by going to Apps > Spotify > Battery Optimization (which is easier).

Cheers,
/A

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