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Music stops randomly and controls stop working on Samsung Note 8.

Music stops randomly and controls stop working on Samsung Note 8.

Bush_Chook

Plan

Premium

Country

 Australia 

Device

Samsung Galaxy Note 8

Operating System

Android 8.0.0

 

My Question or Issue

 The app stops playing randomly. The song displayed on the screen is not what is playing, it is usually the first song that I started with. I have uninstalled and reinstalled multiple times and all that does is delete my downloaded songs which means I have to download them all again. Very frustrating. I have the app set to run in the background. Also using cellular data. Cleared cache etc.

Starting to get very frustrated, Especially as I pay for premium! 

Reply
2 Replies

jsannn

Hi @Bush_Chook

There is some ongoing issue with the Android app at the moment. Please add your feedback and vote to the official thread. It will help to resolve the issue faster.

Have a nice day.

radiohead46

Why am I paying £9..99 per month for an app that stops working after 1 minute. I have a Galaxy Note 8 and the latest Android update from this week (w/c 15th Oct 2018) - am now using Soundcloud as it plays for more than 1 minute. Seriously thinking of stopping Spotify in favour of SoundCloud

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