Music stream stops with some songs

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Music stream stops with some songs

Visitor

 

Plan

Premium

Country

Spain

Device

Samsung Galaxy 9+

Operating System

Android Oreo

 

My Question or Issue

I play the Daily mix 1 list and some of the songs are not played. They start playing but never pass second 0 staying on play mode. As a result,  the music stops and never continues until y force it to move to the next song. 

Sometimes i have to do it 2 or 3 times in a row to make it work. 

1 Reply
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Re: Music stream stops with some songs

Moderator
Moderator

Hey there @rbartolomeruiz

 

Thanks for reaching out to us about this - we'll be glad to help you out here.

 

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way you can start afresh with Spotify on your phone. 

 

Check out this help page in order to find the steps for clean reinstall on the affected device. 

 

If it doesn’t do the trick, we’ll provide you with further help. 

 

We'll look out for your reply. 

IvanModerator
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