Music switches song mid way through without permission

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Music switches song mid way through without permission

Obababoy
Newbie

Premium for students

USA

Galaxy Note 9

My Question or Issue

 When I am listening to music on my phone or PC, spotify randomly switches to another playlist that I've never searched for.

I have logged out of all sessions and removed the playlist but it keeps coming back. Another user has the same problem and even the same popup on their screen linked below:

https://community.spotify.com/t5/ratings/ratingdetailpage/message-uid/4558201/rating-system/forum_to...

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Re: Music switches song mid way through without permission

Rock Star 7
Rock Star 7

Hey @Obababoy,

 

Thanks for reaching out. Welcome to the community!

 

It sounds like someone might have gained access to your account. I would recommend checking out the "Someone has taken over my account" support article for some more help with this.

 

Let me know if you have any questions. Have a great day :)

NoahRock Star 7
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