Hi. I'm running version 22.214.171.1243, on a Samsung Galaxy s4, running Android 4.4.2.
For some reason, the albums I have saved recently are not staying saved, even when I have downloaded them to my phone (on the SD card, I believe). An album will save, I will then download it, even play it offline, but if I come away from that album, play something else, and then try and come back to it, I have to save the album and download it again. Interestingly, when I click download again, all the tracks in the album go instantly green, so they are definitely on my device - it's just that the device doesn't know that they are there, somehow.
This is particularly annoying if I want to play music when I'm somewhere without an internet connection, as I can't access the music at all.
It is a problem that has developed over the last month or so. It happened on my Samsung Galaxy s4, then I had to use a Samsung Galaxy s2, and yesterday I got my s4 back, flashed it, deleted all Android data from my SD card, and started again with Spotify. The problem occurred on both my Samsung Galaxy s2 and the s4. Interestingly, I use the iPad app too, and albums saved on there do not appear elsewhere, not are they retained on the iPad app.
I feel that the problem may be related to my account rather than my device.
But at least I've been promoted to Gig Goer for commenting on my own post. Maybe if I keep on commenting I'll get promoted all the way up to label rep and I'll get CDs sent to me directly from the artists. Job done.