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Samsung Galaxy S9+
My Question or Issue
Wenn ich Musik höre und ich mein Handy bediene, funktioniert alles. Sobald ich jedoch meinen Bildschirm sperre stoppt/ruckelt die musik ca. 30-40 Sekunden nach dem sperren. Die Hintergrundnutzung in den Akku Einstellungen habe ich aktiviert.
Der Fehler tritt häufig bis sporadisch auf und war auf einmal ohne Persönlichen Einfluss da.
Solved! Go to Solution.
Thanks for notifying us about this. Hope you don't mind me replying in English 🙂
Let's do a clean reinstall first. Before that, disconnect all devices from your account here.
Then follow these steps:
1. Go to Settings on your phone.
2. Select "Apps".
3. Tap "Spotify" in the app list.
4. Tap on "Storage> Clear Data" for a clean reinstallation.
5. Tap Uninstall.
6. Open Google Play and install the Spotify Music app.
Please make sure to check this again:
1. Mobile Settings> Apps> Spotify> Permissions. Allow everything you see there.
2. Mobile settings> Apps> Spotify> Battery> Optimize battery usage> select top All (not optimized for apps)> Spotify> disable.
3. Restart the phone.
Keep us posted 🙂