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My Android Crash everytime I open the app

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My Android Crash everytime I open the app

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My Alcatel One Touch 6030D it's crashing everytime I open Spotify. I'm getting tired of this, 2 weeks ago I talk with a person that supports me for my problem on the twitter page from SpotifySuport. He asked me about my account my cellphone model but they won't reply back anymore I don't know what else to do! I've done literaly EVERYTHING for solve this problem. I'm paying for premium and I'm wasting my money because nobody can reply to me anymore on Spotify Suport. It's not fair because I know that I'm not the only one dealing with this problem and certanly I'm not the only one PAYING!!!. So I'm done. I don't know what else to do! I hope someone of the suport team can answer these. Or if anyone else already solved this problem...

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Re: My Android Crash everytime I open the app

Rock Star 24
Rock Star 24

Hey @AndreaJaimes

 

I have moved your post from the accounts section to the Android section.

 

Take a look at this troubleshooting guide to see if it helps:

 

[COMPLETE GUIDE] How to fix most Android issues

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
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