My Spotify starts by it self.

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My Spotify starts by it self.

HansNilsson
Visitor

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Spotify starts by it self. I have an Samsung S9 and sometimes the spotify app starts by it self and it's always in web player. If a change song and/ or player to my phone sometime it's changing back to web player. 

I have reinstalled spotify, changed my password and no longer logged in with Facebook but by password. 

 

What can I more do? Feels like another user using my spotify. It's happening all hours of the day and night. 

 

13 Replies

Re: My Spotify starts by it self.

Zeuss2011
Casual Listener

My spotify do the same. It even goes back to other track when i try to play a song from my playlist. 

Re: My Spotify starts by it self.

hannes1812
Regular

i have the same problem on my pixel 2... it is so annoying!

Re: My Spotify starts by it self.

Zeuss2011
Casual Listener

I have send an email to support. If i get any answers i Will inform you.

Re: My Spotify starts by it self.

Zeuss2011
Casual Listener

Hi again

I have got answer from Support. It de ens that my account was hacked so they suggested to change password which i did but they stoped my account first and asked med for some information to be sure that my account. 

They answers realy fast and they are realy helpfull so i suggest you go the same. Good luck 

Re: My Spotify starts by it self.

Zeuss2011
Casual Listener

Support@spotify.com

Re: My Spotify starts by it self.

hannes1812
Regular

if i start spotify on my laptop or computer spotify works without problems. so i dont think that my spotify got hacked. i changed my password yesterday

 

Re: My Spotify starts by it self.

hannes1812
Regular

i had contact with the spotify support. My account was not hacked, it seems that the Spotify App for Android has a problem since the lust update. 

Re: My Spotify starts by it self.

Moderator
Moderator

Hey all,

 

Glad to hear you've checked what was going on with your accounts and everything is fine now.

If anything like this happens in the future (like music stopping suddenly, starting by itself or just starts playing on another device while you're still listening) it's worth it to check out this article.

Hope this sheds light on the subject :)

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Re: My Spotify starts by it self.

hannes1812
Regular
My problem is not solved yet. I am really **bleep** that no one can fix this problem. I will cancel my subscription ASAP.
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