My music stops playing after a few songs when I set my phone down and the screen turns off

[Mrsquishy]

I have a Galaxy s9 and whenever I set my phone down while I listen to music it stops after a few songs, how do I get it to keep playing?

Plan

Premium

Country

 USA

Device

Samsung Galaxy 9

Operating System

Android Oreo

My Question or Issue

[Jose_M]

Hello @Mrsquishy,

Sorry to hear you're having trouble with this. No worries though, I'll be happy to help.

I'd recommend reading this post since it solved the issue for many users. Maybe you could find the answer there.

If you still can't solve it I'd recommend heading here: https://www.spotify.com/account/offline-devices/ and click 'remove all'.
This will mean you'll need to re-download your offline tunes, but it may help.

If none of this works, I'd recommend following this steps:

• Check the Lockscreen settings on the phone and ensure that Spotify playback is enabled.
• Confirm that you tried with mobile data as well.
• Disable any Cache-clearing apps you might have.
• Temporarily disable Memory Optimization in the Developer Options to see if it helps.

Hope this helps and have a nice day, Jose 🙂