My offline playlists disappear and i have to keep re-downloading them onto my HTC Evo (Android)

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Re: My offline playlists disappear and i have to keep re-downloading them onto my HTC Evo (Android)

newob
Newbie
Same here, HTC one x. Some playlists stay fine, then I download some new ones, they are there for a while then 'undowload'. Uninstalled the app, started again (a right pain) now the problem is back.

Re: My offline playlists disappear and i have to keep re-downloading them onto my HTC Evo (Android)

Migmartri
Regular

Same problem here. 

 

HTC one S

Re: My offline playlists disappear and i have to keep re-downloading them onto my HTC Evo (Android)

reneve
Casual Listener

Same problem here, downloaded music disappears all the time.

Am on 4.0 Samsung Galaxy S3, and I'm using /mnt/ExtSDcard to store music.

If I reinstall the app only using the latest version I cannot tell spotify to use the External SdCard, so I do need to start with an older version of the app. Since I have quite a bit of music (off my own) I cannot use the phone memory and need to use the ext SDCard. This is what made me ditch ITunes in favour of Spotify, but if I can't make this work I'll have to stop all premium accounts (for our whole family) and move everyone back to iTunes agin (which I don't like either)

 

Please Fix!!!

Re: My offline playlists disappear and i have to keep re-downloading them onto my HTC Evo (Android)

Casinowilhelm
Casual Listener
Same problem here. Galaxy s 1 with 16gb external card. I have one big-ish offline playlist which never survives more than a day or two without deleting itself. I did notice that there was a smaller list of only about 20 songs which has survived for weeks so wondered if it was something to do with the size of the list. Anyway, it needs to be fixed soon before I cancel my subscription, because it's the main reason I pay for it.

Re: My offline playlists disappear and i have to keep re-downloading them onto my HTC Evo (Android)

mcmueslie
Newbie

Had the same problem. I think I also know what the solution to this problem is. (there are many)

1. Spotify doesn't remove songs from your flash drive after you downloaded them and deleted them afterwards. This is because they want to reduce traffic if you download a song again later.

2. Spotifys folder structure. spotify has limited folders on the phone. (folders from 00 - ff) If the maximum on songs is reached which are in those folders spotify adds more if you sync but looses this information if you restart the app.

 

To Spotify: Please either read all files on the phone or clean up the local saved files which are no longer needed.

 

kthxbye

Re: My offline playlists disappear and i have to keep re-downloading them onto my HTC Evo (Android)

bigdiezel
Music Fan

I've been having the same thing happen for like 3 weeks. HTC One X. I've removed Spotify, reinstalled, and didn't install updates, and it keeps happening. Very annoying as Ipay for Premium to enjoy the Offline music while on the Undergound. Each morning I go to listen and all the playlists have gone. Re-downloading them they download in a few seconds but if I lose coverage for any amount of time, they are gone again. I will give Spotify a few more days to fix, and then I will cancel. I'm not paying for rubbish.

Re: My offline playlists disappear and i have to keep re-downloading them onto my HTC Evo (Android)

havleik-bt
Regular

I am having the same problem! This is really annoying and absolutely nothing I will continue to pay for if this is not fixed soon!!!

 

BTJ

Re: My offline playlists disappear and i have to keep re-downloading them onto my HTC Evo (Android)

jgaryt
Newbie

Same here.  Motorolla Razr.  Annoying as could be.

Re: My offline playlists disappear and i have to keep re-downloading them onto my HTC Evo (Android)

reneve
Casual Listener

Colleagues,

maybe to help Spotify pinpoint the problem, a few notes on my config:

 

- Samsung Galaxy S3 with an additional 16GB SDcard, running Jelly Bean, not rooted

- Up to around 14GB music replicated from my local music server, mainly my own music 

- less than 25 playlists, some imported from iTunes (the worst software ever ....)

- largest playlist has around 1500 items

- Also some Spotify playlists I have subscribed to

 

Since I disconnected my spotify account from Facebook I have not had the problem anymore (will murphy knock on my door now that I've written this down...?)

Yes, I did reinstall a few times, not recently anymore

 

Can you add your specifics to see if we find a pattern?

Spotify moderators, please do commit to helping us ..please? I have switched my whole household from iTunes to Spotify premium but won't be able to stop them from going back if we can't get this fixed.

 

Re: My offline playlists disappear and i have to keep re-downloading them onto my HTC Evo (Android)

Community Manager
Community Manager

We have an existing topic where I'd like you to post if you also have this issue.

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