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Hi there!
When you go to account details, what does it say that you have? Does it say Premium or Free? Also, what does it show for your history?
Hey there! Was referring to payment history to see what it shows for your payments. May need to reach out to the support team on this one as we don't have access to your account or payment information here in the community.
They can be reached through their Twitter Page @SpotifyCares or through the online contact form.
Make sure to check your inbox and junk folder for an email from Spotify.
Cheers!
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