Need help upgrading to premium from free trial and changing my country.

[Busterwolf]

So I Spotify yesterday and I love it. I'm trying to upgrade my account to premium but every time I get to my credit card screen it's telling me the payment can't be completed. I live in the United states Virgin Islands. On my profile screen it won't let me change my country either. Can anyone help me out?

[Joe]

I know this will sound weird but Spotify isn't available in the US Virgin Islands. If you have a USA payment methid, you can set your country to USA and create a premium account that way.

[Liam]

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@jwylot wrote:

I know this will sound weird but Spotify isn't available in the US Virgin Islands. If you have a USA payment methid, you can set your country to USA and create a premium account that way.

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Isn't it technically the same as the US? I never understood the USVI, are they a different country or are they part of the US?

Liam

@Joe 

[Joe]

It's a US territory, yes. This issue applies to a bunch of territories, I think there's mention in the FAQs......here.

[Liam]

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@jwylot wrote:

It's a US territory, yes. This issue applies to a bunch of territories, I think there's mention in the FAQs......here.

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Hang on, that page says Spotify is available in the US V.I...

[Joe]

Ooops.....when did they sneak that in? Does your payment method originate from US VI too, @Busterwolf ?

[Busterwolf]

Yes it does! But the thing is when I go to my account page it's not letting my change my country info. If it matters I linked my facebook to my Spotify.

[Liam]

Where does your IP geolocate to?

Can you go this page and see if you can update payment details?

Also, is the country greyed out in your profile?

[Busterwolf]

Ya it's greyed out. I'll check your link and get back to you. I'm on my cellphone as well if that helps.

[Busterwolf]

That page isn't working either. But that list didn't contain the usvi on it. Just USA.