[Nexus 4] "Take Me to Church" plays on my PC, while it does not on my android phone.

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[Nexus 4] "Take Me to Church" plays on my PC, while it does not on my android phone.

besirkurtulmus
Casual Listener

Hi,

 

I use Spotify premium with my PC and android phone regularly. The song "Take Me to Church" by Hozier doesn't seem to play on my phone. I have no other problem with other songs.

 

I do not install any 3rd party software on my Nexus, and everything is installed from the Play Store.

 

What do you think the problem is?

 

Thanks,

-Besir

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Re: [Nexus 4] "Take Me to Church" plays on my PC, while it does not on my android phone.

Daniel
Community Legend

Odd, I've checked and that track is available in your country.

 

Can you try uninstaling Spotify and using a file manager make sure that the below folders are deleted (the second one may be still remaining from the older versin of Spotify):

\Android\data\com.spotify.music
\Android\data\com.spotify.mobile.android.ui

Note: - Make sure to check both Emulated/0/ AND the /ext_sd/ locations for these folders as they could be on Internal memory or/and external SD card.

Once done, go to the play store and install the app again. Let me know how you get on,

Note: Official guides for a clean reinstallation here


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
5 Replies

Re: [Nexus 4] "Take Me to Church" plays on my PC, while it does not on my android phone.

Peter__
Community Legend
Weird, what country are you in?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: [Nexus 4] "Take Me to Church" plays on my PC, while it does not on my android phone.

besirkurtulmus
Casual Listener
I live in Turkey. I used the same network on both PC and mobile, and still have the same problem.

Re: [Nexus 4] "Take Me to Church" plays on my PC, while it does not on my android phone.

besirkurtulmus
Casual Listener

Is there any other possible solution to this problem?

Solution!

Re: [Nexus 4] "Take Me to Church" plays on my PC, while it does not on my android phone.

Daniel
Community Legend

Odd, I've checked and that track is available in your country.

 

Can you try uninstaling Spotify and using a file manager make sure that the below folders are deleted (the second one may be still remaining from the older versin of Spotify):

\Android\data\com.spotify.music
\Android\data\com.spotify.mobile.android.ui

Note: - Make sure to check both Emulated/0/ AND the /ext_sd/ locations for these folders as they could be on Internal memory or/and external SD card.

Once done, go to the play store and install the app again. Let me know how you get on,

Note: Official guides for a clean reinstallation here


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
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Re: [Nexus 4] "Take Me to Church" plays on my PC, while it does not on my android phone.

besirkurtulmus
Casual Listener

Hello,

I've deleted the app and it's cache, and the problem seems to be fixed.

Thanks!
-Besir

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