Help Wizard

Step 1


No Music with headphones

No Music with headphones

Hey Guys,


I actually have a problem with my Sony Xperia Z3 Spotify APP.

Spotify is working on Andoroid 6 without Headphones, so there is no problem so far. But even if i connect my phone with my non-wireless headphone (Bose), there is no more sound. The headphones are working with every other Music-App but Spotify isnt working...We tried it with many different Headphones... There is no Sound coming out from Spotify. We do have the Premium Account and this cant be right... Does anyone of you may have a idea how i can run Spotify with my headphones? I actually updated my Phone and the Spotify-APP but there is still no function.


Please help me. Thanks a lot (=

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