No audio over Bluetooth in car - song "plays" but no sound?

[or3n]

Hi everyone,

I just installed Spotify (the new version with the UI overhaul) on my HTC Droid Incredible 2 Android smartphone (running 2.3.4). The app works great with headphones, but when I tried using the app in my car with my phone paired to the car's audio system via Bluetooth, when a song is "playing," no audio plays through the car speakers (or through the phone speakers either for that matter). That is, it seems to think that the sound is playing through the car, but it actually is not.  The issue isn't with my phone itself because other music apps work just fine with the car speakers (Winamp, Pandora, HTC's music app). 

Has anyone else had this issue or know what's going on? Spotify devs, is this a known issue for which there might be a fix in the works?

Thanks so much!

Oren

[Samue1]

Hide the bluetooth speaker in your list of bluetooth connections and then reconnect to the speaker once again. 

[Jemi · Accepted solution]

Hey there, help's arrived. 

Try the following and see if it works after each step:

• Make sure your OS is up-to-date.
• Make sure your Spotify app is up-to-date.
• Reinstall the app.
• Check out the steps provided on this help article, under 'Bluetooth'.

Keep in mind that some car models require Spotify Premium for it to work. You'll find more info about how you can play your music in the car here.

Hope that helps!