Need help? Check out Spotify Answers for solutions to a wide range of topics. |
Hey guys, I hope you can help... Until today I have had ZERO issues with Spotify on my Samsung Galaxy SIII, today I find I have no audio during music, it is playing as I can see the counter counting. I skip forward a song thinkng that may help, it doesn't. Oddly enough any commercial that comes on the audio works fine, then the next song comes on and it is like it hits the mute button... I have tried every setting in the app to no avail. I am a free user.
Thanks!
Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved.
[GUIDE] How to fix common issues for Spotify on Android