No connection and crash on SG note 10

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No connection and crash on SG note 10

washfol
Newbie

From this morning when i launch the soft, they ask me to connect. I try it 3 times because the soft do not reconize my log (thanks fcebook) and when i'm log the app crash. 

 

It's impossible to launch the soft. I uninstall an reinstall the app. Erase the cache etc...

 

 

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