Help Wizard

Step 1


No difference between low and extreme audio quality

No difference between low and extreme audio quality




 Samsung Galaxy 8


My Question or Issue

 When listening to a song on my home cinema system (by bluetooth) and switching from low to extreme audio quality, i hear no difference at all. I teid the empty cache, clean reinstall, changing the quality then starting the song again... no matter the quality stays the same. I have Premium family plan. Is there something I'm doing wrong?? I have FLAC songs that I converted to mp3 (128 and 320) and hearing the difference.. but nor on Spotify. Any Spotify employee here to help? Thank you for your help.

1 Reply

Hey @dherbart, welcome to the Community!


Sorry to hear you're having trouble with this. We'll do our best to help out though.


When streaming tunes from Spotify to an external audio system through Connect, Spotify automatically plays at the higest bitrate the device your streaming to is capable of. 


You should be able to hear the difference clear as day when not streaming to any device. Try giving it a go and keep us posted.


Hope to hear from you soon.

Suggested posts