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Plan
Free
Country
Germany
Device
Samsung Galaxy S8
Operating System
Android Oreo
My Question or Issue
Hello,
for some time I can't download podcasts anymore although there ist this option in Spotify Free. I logged in with my girlfriends premium Account and it doesn't work either. I attached a screenshot of my screen where the download button is missing.
Can somebody help me with that?
Solved! Go to Solution.
Thanks for getting back to us!
In this case, I suggest reinstalling the Spotify app to see if it helps. Also, make sure you're logging in with the correct details, as you could be logging in to the wrong account.
Let us know how it goes.
Hey @1mf0-xg0_wzhf, welcome to the community!
Just to confirm, did you log in to your girlfriend's account using the same device to test this out?
Also, does your girlfriend have the download option when using the app on her own device?
Keep us posted.
I had this problem on my Galaxy S5 and my S8 as well with both of the accounts.
On my girlfriends device it works just fine.
Thanks for getting back to us!
In this case, I suggest reinstalling the Spotify app to see if it helps. Also, make sure you're logging in with the correct details, as you could be logging in to the wrong account.
Let us know how it goes.
It works! Thank you very much 🙂
You're welcome!
Feel free to open a new thread if anything elsecomes up.
All the best.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…