No internet connection

[PlabaTamang]

I've cleared the cache, data and uninstalled and re-installed the app. Still I cannot connect. I talked withT-Mobile and internet connection is not the problem. Help plz...

[Daniel]

Check the troubleshooting guide at the top of the forum for a section on t Mobile and ipv6. This explains it all

[PlabaTamang]

I couldn't find that guide 😞

[Daniel]

Here you go: http://community.spotify.com/t5/Help-Android/GUIDE-How-to-fix-common-issues-for-Spotify-on-Android/t...

[Eli]

I have also been having this issue on my HTC M8 with Android, I have already removed the app and re-installed it back, cleaned cache and followed the steops on the guide, yet the issue persists, horrible experience on my first ever Android phone, this is a serious bug that needs fixing.