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No longer able to save music at SD card?

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No longer able to save music at SD card?

fabiliohh
Newbie

Plan

Premium

Country

 

Device

(Galaxy S7, Android Oreo) 

 

My Question or Issue

 I've noticed recently that my phone memory was reducing like crazy. I would always check my SD card to see if it still had enough space for new music. Then I realized that you can no longer press storage options and choose SD card. 

 

Am I the only one with this sudden issue? Or could it be that spotify removed the option to save music at the SD card. Screenshot is attached. 

Screenshot_20180726-093304_Spotify.jpg
4 Replies

Re: No longer able to save music at SD card?

Aimee_T
Roadie

Hey @fabiliohh, welcome to our Spotify Community!

 

We'd recommend to reinstall the app by following the steps here. Also, can you use a different SD card and let us know if you can see the option?

 

Remember that the SD card should have at least 1GB free.

 

Take care 🙂

Re: No longer able to save music at SD card?

rijoy-us
Casual Listener

I have the same problem after the latest update. Reinstall didn't work. All my other apps can access the SD card. What's happening here? 

Re: No longer able to save music at SD card?

rijoy-us
Casual Listener

I was wrong its located under the other option. 

Re: No longer able to save music at SD card?

Aimee_T
Roadie
Hi @rijoy-us, welcome to the Spotify Community!

Just to check, were you able to find the option to save in the SD card? If not, could you give it a go using a different one?

Take care 🙂
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