Announcements

Help Wizard

Step 1

NEXT STEP

No songs will play at all on android app

No songs will play at all on android app

Every time I search for a song (before and after update) it comes up in grey and I click on it it says 'the track is not available' it happens for everything and I havn.t seen another thread like this before, 

any suggestions?

Phone : Samsung Galaxy S2

Reply
5 Replies

Do you have a premium account? Premium subscription is required for mobile use
----------------
Listening on Windows, Android and Sonos. Tweeting it at @davelicence

yes but it doesnt show up in the app

Just installed the app on my Sony Pro.

I can search, check playlists and see my starred tracks.

But I cannot play a single song.

I do have a "Spotify Unlimited" subscription.

What's wrong?

Any help is greatly appreciated.

 

Nevermind, just noticed that I need Premium, thought "Unlimited" means unlimited. Will not upgrade, sorry.

@humpataa - unlimited means unlimited. Premium means ability to use on mobile OS devices

@Causerrr - can you double check you Subscription page under your account to ensure you are Premium and there hasn't been an issue with your payments. If that's OK try logging out and back in
----------------
Listening on Windows, Android and Sonos. Tweeting it at @davelicence

Suggested posts