Please describe the problem
No sound when playing spotify.
What are the steps you took to get to the error/issue?
(We need to know what you are doing so we can do the exact same to try and get the same error)
1. Entered Spotify app
2. Found any playlist
3. Pressed play.
What I expected to happen
This is what I expected to happen - music to start playing.
Did you restart your device when troubleshooting in section B?
Did you read the connection troubleshooting tips?
HTC One S
Device’s Operating System
What type of account do you have?
Space left on your device
Space left on your SD card (if applicable)
Space left on your External SD card (if applicable)
Is your device rooted?
Are you using a custom ROM, if so which one, exactly?
Did you set your external SD card as storage location?
Did you manually install an older version before installing the latest version from the Play Store?
I installed it from Google Play when I first received the phone. I had had an older phone with Spotify on it earlier as well.
Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?
If you said "No", when does the issue not occur?
My mobile Spotify version
My desktop Spotify version (if applicable)
My mobile provider and country
Do you have a Spotify (non-Facebook) login?
Are you logging in with Facebook or with your Spotify login details?
Do you have any screenshots you can attach to more clearly explain your issue?
No - everything looks normal. It just doesn't sound normal.