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No sound on next song on HTC Desire S

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Re: No sound on next song on HTC Desire S

Casual Listener
 
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Re: No sound on next song on HTC Desire S

Casual Listener
Same problem here, HTC Desire HD. Have the latest Spotify version. Tried reinstalling, doesn't work. Dunno what else to do.
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Re: No sound on next song on HTC Desire S

Casual Listener
Ok, switching to high quality fixed the problem. Switched back to normal quality and the problem returned.
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Re: No sound on next song on HTC Desire S

Regular

I think you're right CySt, it just seems to be happening to me in normal quality.

 

Here's my latest response from Spotify:

 

This is an issue we are currently aware of and are investigating this as a priority.

Whilst we work to resolve this for you, I would recommend you perform a device reboot.

If you switch your mobile device off and take out the battery for 30 seconds, then replace and reboot the device.

Once you have done this, reopen Spotify and play. This should work on a temporary basis.

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Re: spotify for android, sound problem

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Hi,Same problem of no sound on my HTC Desire S,everything else is fine but so frustrating,tried uninstall/reinstall, but no joy.It just happened......no known updates or recent downloads...................HELP........pls.x

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Re: spotify for android, sound problem

Regular

Nigel, after my lost post I received this advice:

 

There is a solution that has worked for many users which we would like to you try, which requires you to complete a clean reinstall. This will include removal of any files on your SD card or internal memory. 

Instructions for this are below - 

1. Close Spotify and uninstall it from your device: "Settings" » "Application" » "Manage applications" and then choose Spotify and press "Uninstall"
2. Remove these two folders from the SD card: (1) spotify2 (2) Android/data/com.spotify.mobile.android.ui
3. Install Spotify once again through GooglePlay.

 

Might be worth a try? It seems to happen less often to me now (i.e. not every time) but is still an annoying and frequent issue.

 

They went on to say that they were looking into a proper fix and would let me know when they have done so. I'm still waiting.

Maybe it's worth those of you still having issues emailing support@spotify.com to keep the pressure up. About time they sorted it!

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Re: No sound on next song on HTC Desire S

Casual Listener
Thanks for that.I read about taking the battery out and low znd behold...IT WORKED..! So now all good.
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