Help Wizard

Step 1

NEXT STEP

Offline Mode Issue with storing data.

Solved!

Offline Mode Issue with storing data.

Hello,

 

I ve got a problem with my Spotify App or maybe device.

 

My Android version's 5.0.2; and I would like to save playlists in offline mode at my Mobile, but I cannot save it on my SD Card. I set memory storing option at Spotify to SD Card, but I reciving notification; "There might be something wrong with your SD Card. Check permissions and try again."

 

I did few steps to fix that issue, but It's still not working.

I uninstalled spotify twice, plugged in my SD Card to PC and tryed to fix it by sandisk software, also I were trying set somekind of priority in my phone to set "permissions" that spotify's lookin for, but here's no solution.

 

I'm waiting for solution to fix that problem.

Reply

Accepted Solutions
Marked as solution

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

View solution in original post

3 Replies
Marked as solution

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Hello,

I ve wonderfull news! Your solution is working! Now, I can listen perfect music whole day. 😃

I encountered the same problem, and I found out that it was caused by spotify trying to download to storage and move at the same time. If you wait until it has finished downloading all offline tracks then ot moves successfully.

This is a bug. Either the operation should wait until all downloading has finished, or the message should have been more informative. Or even better, downloading should pause until after the transfer so data would go directly to the best place, though I understand the technical challenge involved in that.

Suggested posts