Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Offline Mode needs to be online for a moment

Offline Mode needs to be online for a moment

Hello, i am quite new to spotify and have since yesterday a problem with the downloaded songs in the offline mode on my android device (S3 mini).

 

I already cleared the cache, deinstalled spotify, deleted the /android/data/spotify folders and reinstalled it but i still got the problem.

Heres what happened:

 

1.) I downloaded the songs i want to listen to later in offline mode. In this case around 900.

2.) After the download i switch to offline mode.

3.) I exit spotify

4.) I start spotify in offline mode and it only shows a very few files as downloaded

5.) I turn the offline mode off: spotify suddenly recognizes the rest of my downloaded files.

 

Can someone tell me how i can fix this ?

 

Thanks

 

Oliver

Reply
2 Replies

Hi. Unfortunately this is a known issue affecting some users. Spotify is collecting data in this thread so it's worth popping some details over there.

Thanks, i will repost my issues there.

Suggested posts