Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Offline album organisation

Offline album organisation

Plan

Premium

 

Country

United Kingdom

 

Device

Samsung Galaxy S10

 

Operating System

Android 10

 

Spotify Version

8.5.63.941

 

 

My Question or Issue

 

Whenever I switch my phone to offline mode, all of my downloaded albums get jumbled up and I can't find a way to get them ordered by alphabetically by the artist. When I go back online everything is back to normal. Am I doing something wrong? I try to filter by artist and it just doesn't work.

 

 

Screenshot_20200626-165819_Spotify.jpg
Screenshot_20200626-165138_Spotify.jpg
Reply
1 Reply

Hello @HeisenKal,

 

Welcome to the Community! No worries - we're here to help 🙂

 

This is an issue we're aware of and are currently looking into. We'd suggest you head over to this thread, where you can add your +VOTE to show that you are experiencing the issue.

 

Make sure to leave the requested info in the comments section in the thread as well. We'll keep you posted there and let you know as soon as we have any updates.

 

Stay safe and have a great day ahead.

XeniaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts