Offline files not playable or deletable (after updating Spotify app)

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Offline files not playable or deletable (after updating Spotify app)

sanderbrostrom
Regular

Hi,

 

When I updated my spotify app a few days ago on my Sony Experia E my 30GB of offline files weren't deleted, but when opening the new app they were neither playable nor deletable. The files are making my phone a 100 times slower (which was worth it when I could listen to my music) and making it impossible to download new files (because my SD card is full). 

 

How can I delete the files? 

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Re: Offline files not playable or deletable (after updating Spotify app)

Joe
Community Legend

Yes, the latest app doesn't use the old cache so you can safely delete the \android\data\com.spotify.ui folder on your external SD card.

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Re: Offline files not playable or deletable (after updating Spotify app)

Joe
Community Legend

Yes, the latest app doesn't use the old cache so you can safely delete the \android\data\com.spotify.ui folder on your external SD card.

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Re: Offline files not playable or deletable (after updating Spotify app)

sanderbrostrom
Regular

Thank you Joe!

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