Offline play lists repeatedly erased

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Offline play lists repeatedly erased

user-removed
Not applicable
My offline play lists have been erased twice in the last two weeks. I have used Spotify premium for over two years with my offline play lists being erased a few times prior to this occurrence. I wasn't too concerned previously as I was in the UK and had access to a good Internet connection so would just re download. I am now based in Ghana so have to download over mobile Internet. The deleting of my play lists is now costing me a lot of time and money. I love Spotify but cannot afford to having to keep downloading!
I mainly use Spotify on my Android Samsung Galaxy S2. I do have the desktop version on a Windows and Linux laptop also but don't use these often.
Please help!
Josh
3 Replies

Re: Offline play lists repeatedly erased

Josh
Community Legend

Hello!

 

 

Is this happening when you are online (just downloaded the playlist)? Or when you clicked the "Offline Mode" option in settings?

Hope this helped :)


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Re: Offline play lists repeatedly erased

Joe
Community Legend

Hi. There's an open bug topic on this issue so it's worth posting full details there. 

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Re: Offline play lists repeatedly erased

user-removed
Not applicable

Thanks, will check out the bug thread.

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