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Offline playlists not syncing? Please come in here.

Solved!

Offline playlists not syncing? Please come in here.

Of note:

Several users have reported that theymanaged to resolve this issue by making more space available. Conversely, if you are experiencing issues, make sure you have enough free space.

 

To report not being able to sync playlists stay here and reply.

To report synced playlists disappearing/having to re-sync already synced playlists, please go here.

 

There are several topics floating around about playlists no longer syncing offline.

Most of these posts don't include much information, so we can't investigate internally.

 

Please have a read in this topic: Troubleshooting Spotify on Android.

If you didn't already, try the troubleshooting steps. Don't miss the connection issues link.

 

If all else fails, please use the template provided to post all relevant information back here in this post.

 

Thank you.

Community Ergo Sum
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@avers40 - no the mobile app does not support the playback of files already on your phone storage. It used to but this is one of the features that went AWOL in the update in April
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Listening on Windows, Android and Sonos. Tweeting it at @davelicence

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