Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Offline tracks only play for 8 seconds

Solved!

Offline tracks only play for 8 seconds

Hi there,

 

When offline some of my tracks are only played for 8 seconds before the player stops.

 

Did anyone experienced such an issue yet ? Any solution ?

 

Thanks for your support !

Reply

Accepted Solutions
Marked as solution

Can you try a clean install as recommended?


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

View solution in original post

4 Replies

Hi there, do you know if these are tracks you've synced from your PC or are they ones just added from Spotify and marked as offline?

 

 

Can you try a clean install as detailed in the troubleshooting gude: [GUIDE] How to fix common issues for Spotify on Android


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Hi Daniel,

 

These are tracks (in fact full albums) added from Spotify on my phone and then marked offline.

Marked as solution

Can you try a clean install as recommended?


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

It worked ! 

Thanks Daniel !

Suggested posts