Offline -

[frustrated9]

Hi - my message is " you are currently set to offline - go online to connect to spotify" but I can't login to do that . when I hit "connect' just comes up w same message.. how do  I login if it keeps telling me I'm offline

[Melody]

Hey @frustrated9,

Thanks for reaching out. We're sorry to hear you're having trouble!

We know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, let's try a quick reinstall. Just follow the steps here.

If you're still having trouble, could you let us know which operating system, and version of Spotify you're using? Also, which ISP?

We'll see what we can suggest!

Thanks,

/M