Oops something went wrong message

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Oops something went wrong message

LornaJ
Visitor

Plan

Premium

Country

UK

Device

Samsung Galaxy S9 plus

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Whenever I search for a song or artist I get an error message saying "oops something went wrong, try again later" .... but this has been happening for weeks!

Why am I paying for a service I cannot fully use?

 

Any help appreciated

 

1 Reply
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Re: Oops something went wrong message

Moderator
Moderator

Hey @LornaJ,

 

Thanks for reaching out! 

There could be different reasons why this is happening. Let's try several steps out:

  1. Do a clean reinstall as described here.  
  2. Restart device. 
  3. Log out and back in again.

Let us know how it goes :) 

Petya Moderator
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